Simple Contract

  • 100% Customer satisfaction. TetherView is committed to client satisfaction. Prior to the commencement of billing TetherView will build the entire custom production environment. Clients can walk away for any reason prior to user acceptance testing.
  • Easy to understand Pricing. Our pricing is simple. Flat Monthly Fee Per Virtual Desktop. Flat Monthly Fee per GB of Storage. We do not charge for the number of servers, CPU, RAM, Bandwidth, Customization or migration.
  • No setup fee.
  • Performance Guarantee. One of our unique features is that we do not charge for CPU, RAM or Bandwidth. After we build your environment if you require additional resources we will give them to you for free.
  • See what’s included. This is taken directly from our contract.
  • See what’s not included. This is taken directly from our contract. (How many companies advertise this?)


What’s Included

Features TetherView Private Cloud Solution Other Cloud Providers
TurnKey Custom Environment Included Not Available
PCOIP Connection Protocol Included Additional Fee
RDP Connection Protocol Included Included
Browser Connection Protocol Included Not Available
Operating System
– Patching & Maintenance
– Group Policy Management
– Active Directory Management
Included
Included
Included
Included
Additional Fee
Additional Fee
Additional Fee
Additional Fee
SSAE 16 SOC 1 Type 2 Compliant Data Center Included Maybe
Anti-Malware Included Additional Fee
Anti-Virus Included Additional Fee
Migrate Existing Data Included Additional Fee
Onsite Implementation Training Included Additional Fee
Initial Peripheral/End Point Setup Included Additional Fee
Full Mobile Access Included Additional Fee
Thin Application Provisioning Included Additional Fee
Disaster Recovery Solution Included Additional Fee
Customize User Settings Included Additional Fee
Server Hosting and Setup Available Not Available
Full Hardware Redundancy Included Additional Fee
Full Data Redundancy Included Not Available
Private Cloud Included Not Available
Custom Hosted Managed Firewall Included Not Available
Redundant Office Space Availabl Not Available
Build and Provision Each User Included Additional Fee
Two Factor Authentication Included Not Available
Tier 3 Datacenter Included Maybe
Geo Fencing Included Not Available
100% Datacenter Uptime Guarantee Included No Available
Flat Pricing Standard Not Available
No Setup or Implementation Fee Standard Not Available
Performance Guarantee Standard Not Available
Billing Does not Commence Until User Acceptance Standard Not Available


Client Responsibilities

The responsibilities of the Client include but are not limited to the following items:

  • Internet Access outside of the TetherView Datacenter
  • Physical Device(s) to access the TetherView environment
  • If necessary, firewall/VPN Configuration outside of the TetherView datacenter
  • If necessary any and all MPLS, point to point or other data connections/services
  • Business Application Software
    • Installation Files(TetherView will install but not configure)
    • Licensing
    • Support (TetherView cannot support specific applications)
    • TetherView will provide Operating System and Anti-Malware
  • Email Service and Support
  • User Administrator
    • Authorized agent to manage access rights of client personnel
  • Peripheral devices
    • Actual Device
    • Configuration
    • Support
    • Includes but is not limited to printers, scanners, plotters, signature pads, mouse, keyboard, monitor
  • Local onsite support
  • Any device outside of the TetherView datacenter

Interested? Contact Us for more information or a free demo. Contact Us

"We became a TetherView client and reseller and have been impressed by the TetherView team’s interest and ability to understand our environment and work with us supporting our unique IT needs. We wanted to use what we sell, so we setup our team. The setup was quick and painless. Any issues we had were resolved quickly. For selling the service, we appreciate their focus on helping us understand and deliver the infrastructure as a service sales pitch. TetherView stays close to us without being a distraction and their support response times are measured in minutes not hours or days. We find them to be highly responsible and reliable and that is critical to any strong partnership."

Scott E. Palmquist

Company : Computer Support Team, Inc
Designation : CEO

"We learned of TetherView at Producer’s Club and agreed to connect more formally once we all returned from the event. Rich and the TV team met with us to give us a deeper look at their solution so that we could become fully comfortable with it as we considered it for our internal network and for our clients. Soon after, we had a law firm perfectly suited for the TetherView solution. I called Rich on a Friday and told him we needed the client up and running immediately. The TV team over the weekend built and tested the environment and had it available to us by Monday for our review and Tuesday for deployment with the client. This kind of support from our vendors makes all the difference. When our customers really need us to respond quickly and we need vendors that will do the same. Tetherview is one of those vendors. Deploying the Tether View solution to the client is straight forward and easy to understand and use. We strongly recommend TetherView and if you’d like to hear more about our experience, please feel free to contact me directly."

Blair Harro

Company : Able Computer Services
Designation : President

"Our group spent time with TetherView over the course of the week, and I really liked what they had to offer. As soon as I got back, I was on the phone with them, setting up my own solution. The guys at Tether View, not just Rich and Mike, but the engineers as well have all been so helpful and patient with me getting me going on this. All great guys to work with. I have some great examples of things I used this for, right out of the box the first day. I've actually changed my business model a bit to accommodate what I plan to do with Cloud now."

Fred Hughes

Company : Phoenix Technology Solutions
Designation : Prinicipal

“These guys are truly the best. They have an amazing product at an amazing price point that allows us as MSP's to have nice margins. They are dedicated to helping you with each customer and making sure you are setup correctly. I can't say enough great things about the entire TetherView Team give them a chance you won't be disappointed!! Call me with any questions I would be glad to talk about their amazing program!”

Daniel Tomaszewski

Company : Bulldog IT Services
Designation : Chief Operating Officer

“More and more, RedEye is focused on providing cloud and infrastructure solutions to our client and prospect base. Over the past 4 months we’ve vetted several vendors. Our process concluded that TetherView is our vendor of choice. TetherView’s leadership team and technology team is readily available and committed to providing quality and timely information to me and my team on all matters. They have demonstrated that our clients are their clients. In fact, it has allowed us to finally feel secure in offering a proper cloud platform."

Ed Wenzel

Company : Red Eye, Inc
Designation : CEO

“Our relationship with TetherView is profitable and extremely successful. My customer wins with the TetherView Solution and my business grows because I can service more clients.”

Jim Brennan

Company : Managed Services IT
Designation : President

“TetherView provided their solution to one of our clients in full production BEFORE putting the client into billing demonstrating to us that TetherView stands behind their work and that they fully understand how to work with an MSP and “trusted advisor”. LAS is poised to capture a lion’s share of the cloud computing infrastructure opportunity in our serving area and the TetherView margin opportunity is significantly growing our business. We proudly recommend TetherView as a solution partner!”

Toby Lawrence

Company : Lawrence Advisory Group
Designation : President

"TetherView solved all of my IT needs; now I have a secure IT interface, my employees are mobile and can log in with any device from any place at any time My costs are down, my systems are up and TetherView solutions allowed me to focus on my core business rather than on computer issues."  

Liam Gilroy

Company : True North Financial
Designation : Principal

"We use graphic design applications, which are both processor-intensive and bandwidth-intensive. All I can say about TetherView is, WOW!  With my TetherView environment, I can access what I need, from anywhere, even from my iPad, with 100% performance and no latency."

Dominick Ciccarelli

Company : Think Design
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