Virtualizing applications and telephony infrastructures.
For Call Centers & Customer Service
Successful call centers need the capability to quickly scale operations and support remote customer care professionals. Virtualizing call center applications and telephony infrastructures within a browser-based computing environment enable organizations to keep pace with market demands and ultimately reduce costs.
TetherView’s Digital Bunkers™ deliver the most powerful virtual desktops available on the market. We handle the work load so you have time to keep your customers happy and satisfied.
How we help.
Each Digital Bunker™ integrates a softphone, operating system, computing capacity, and storage. User activity audit reports are also part of the package, and every aspect is secure and compliant. Leveraging enterprise-grade technology, TetherView’s fortified private cloud platform is powered by Cisco, VMware, Microsoft, Solid State SAN, and Autotask.
As a leading Infrastructure-as-a-Service (IaaS) provider that aims to outpace what is available through a traditional Managed Service Provider (MSP), TetherView’s Digital Bunkers™ provide a robust virtual computing environment that is ultra-fast and easily accessible via desktops, laptops, tablets, and smartphones.
Efficient and secure.
By virtualizing call center operations, TetherView enables organizations to achieve staffing efficiencies, reduce employee turnover, and provide a significantly higher degree of security and compliance.
The Digital Bunker is SOC 2 TYPE 2 compliant to NIST 800-171 standard. Plus, our zero-trust approach ensures access is never granted by default, keeping your systems protected against unauthorized access.
Provides call centers with the capability to quickly scale operations and support remote customer care professionals
Virtualized call center applications & infrastructures
Increase compute power while reducing costs
Reduce hardware costs
User activity audit reports
Streamlined & Secure
TetherView aims to outpace what is available through a traditional Managed Service Provider (MSP)
SOC 2 TYPE 2 & NIST Compliant
Near zero-trust environment
Standby VDI’s for business continuity
Persistent & non-persistent Virtual Desktops
The Call Center Solution
TetherView’s fortified private cloud platform is powered by Cisco, VMware, Microsoft, Solid State SAN, and Autotask.
Data administered controls for user access
Minimal administrative overhead
Secure & complaint access from any network or device
Collaborative work environment
See how TetherView can comprehensively reform your IT infrastructure